eGift Card Help
To Place An Order Using a eGift Card
To use your eGift card, towards an online purchase, enter the e-card code in the payment section at Checkout. Gift cards can be redeemed for merchandise only and cannot be used to purchase another eGift card. A credit card is required for any balance due after your eGift card has been applied. Any unused balances will remain on card for future orders. In the event back ordered items are canceled and a portion of, or all, of your Gift card amount is being held for payment, that amount will be refunded.
Please note: If your eGift card cannot be redeemed, or for some reason payment will not go through. In this case we are able to apply a store credit for the original amount the card was purchased. Gift cards cannot be redeemed using Express Checkout. If you would like us to forward the gift code to another recipient's email address, please specify in the "Cart Notes" section at checkout; otherwise the email address you enter for billing purposes will be the only one to receive this code. Depending on the time purchase there may be a slight delay of 1-3 business days before email is sent to the secondary recipient.
To Check Your eGift Card Balance
Enter your e-Gift card code in the Gift card fields at checkout to reveal your balance and apply it to your order.
If you need assistance with your order, or about ordering, contact us at customercare@spiboy.com
Our business hours are Monday through Friday 9AM-5PM CST